Frequently Asked Questions
Find answers to common questions about donations, campaigns, and our platform.
You can donate by visiting any active project page and clicking the "Donate Now" button. We accept UPI, credit/debit cards, and net banking. Choose your amount and complete the payment securely.
Yes! Donations made through our platform are eligible for tax deduction under Section 80G of the Income Tax Act. You will receive a tax receipt via email after your donation is confirmed.
We verify every campaign before listing it. All funds are tracked and we provide regular updates on how donations are used. You can view campaign updates directly on each project page.
Yes, during the donation process you can choose to remain anonymous. Your name won't be displayed publicly, though we'll still need your details for the tax receipt.
We accept UPI (Google Pay, PhonePe, Paytm), credit cards, debit cards, and net banking. All payments are processed securely through our verified payment partners.
Yes, for campaigns that support monthly giving, you'll see a "Monthly" option on the donation page. Your card will be charged automatically each month until you cancel.
Please contact us through our contact page or email us directly. Our team will review your campaign proposal and help you get started on our platform.
Refunds are processed on a case-by-case basis. If a campaign is cancelled or doesn't reach its goal, donors will be contacted about refund options. Please reach out to our support team for assistance.